Privacy Policy

1. Introduction

This privacy policy explains how Aida Mozayyan Psychotherapy & Life Coaching collects, uses, and protects personal information. I am committed to ensuring that your privacy is protected and that any information you provide is handled responsibly.

2. Information I Collect

I may collect the following information when you contact me via email, phone, or the consultation booking process:

• Your name and contact details
• Basic information about the reason you are seeking therapy or coaching
• Session notes and clinical records (where applicable)
• Payment and insurance information

3. How Information Is Used

Personal information is used solely to provide therapy or coaching services, arrange appointments, process payments, and comply with legal or professional obligations. I do not sell, distribute, or lease your personal information to third parties.

4. Confidentiality

All sessions are confidential. Information will only be shared without your consent in exceptional circumstances, such as where there is a serious risk of harm to you or others, or where required by law or a court order.

5. Data Security

I take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information. Electronic records are stored securely, and paper records are kept in a locked location.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information, subject to professional and legal record-keeping requirements. If you wish to exercise these rights, please contact me using the details below.

7. Contact

If you have any questions about this privacy policy or how your information is handled, please contact me at Aida.mozayyan@city.ac.uk or by phone at +44 7914 946201.